Frequently Asked Questions
Common questions about Horizon.
8 articles
Which size should energy labels have?Electronic products must have an energy label with a specific size to comply with EU legislation.
GIF isn’t uploading, or is loading slowlyIdentify why and how to fix it.
Can you subscribe to Horizon Status Updates?You can! Stay in the loop with the Horizon maintenance and incidents that are relevant for you.
Can I change design, color and placement of prices, text and CTAs?These elements play a key role in how your offer looks, feels and converts.
FAQ: Which video formats are supported in Horizon?Horizon currently supports the MP4 file format and YouTube links for videos.
Can you have multiple product feeds connected to a single account?You can! But it's worth considering which setup is the best for your use-case.
Rulesets: What they are, and why they're importantRulesets tell the Horizon system which components, templates, price and CTA designs to use when creating your leaflet.
What to expect from product development?Horizon is a new product continuously in development.